Reviews

The level of professional work was outstanding! Kevin and Eliseo were respectful, and went above and beyond to install the new air conditioner. I am thankful for the excellent service!

The people who work on my house are extremely nice good service and good people

Tristan was prompt, skilled, efficient, and personable. We’ve had great service from Reliance for years.

This Company is the real deal in HVAC...they have met our expectations or exceeded them every time we have needed them. Rail did a super professional maintenance check for us. 👍Rob S

Key words and take aways. Honest, trustworthy, prompt, flexible, attention to detail, empathetic, reasonable, technically qualified, open to suggestion, cost effective, accommodating. Special call out to Danny and Mercedes.

Triston was very courteous, professional and thorough. He was right on time and performed our winter maintenance service.

Excellent maintenance service on my heat pump today! Tristan was very knowledgeable and professional. I recommend Reliance Heating and Air Conditioning!

We always appreciate the courtesy and detailed information from Reliance. It's great to deal with the same employee each time, which often happens. Raul does a great job!

Another new first-time totally pleased Reliance 5 Star customer. I was impressed by owner Dalen when I began having Trane a/c unit problems. After reviewing several firms, I decided to try Reliance for a new install. Perfect experience. The entire office, sales and install team is super. They do what they say they'll do. Great attention to detail. There's a reason they get nothing but 5 Stars. My new HVAC company. Give them a try.

Thorough efficient professional helpful and friendly with fair pricing. What more can you ask for?We do the twice a year maintenance check on heating and cooling. We recommend this company!

We had an awesome experience with Reliance Heating and Air Conditioning! We won their contest for the oldest A/C unit! They gave us a free unit and free install. They were all very nice and very professional from Daniel, Rachel, Mercedes, and Jose. We are so grateful for their kindness and generosity! They were so thorough explaining and making sure we were well taken care of.We will be recommending Reliance to everyone we know!!

Easy appointments. Trustworthy (I dont have to be there to have them in my house), communicative through text/email and they do solid work.

This was my first time with Reliance and I rate them five stars. Azel my technician was very informative and helpful. I will continue to use Reliance!

I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.

Tristan was courteous, professional, and trustworthy. I appreciated his status updates when he was trouble shooting an issue.

We have been using Reliance for 2 years and continue to be impressed each time. Tristan is personable and knowledgeable. He made sure we understood everything explaining what should be done for the heat and what could what till the air conditioner was going to be used in the spring.

We have used Reliance for several years and found them to be honest, reliable, thorough and reasonably priced.

On-time, friendly, knowledgeable. Definitely recommend this company.

Just completed my routine maintenance. Raul arrived on time as scheduled. He was courteous and professional. Highly recommend Reliance.

The was on time and did a good job

Very professional and courteous. Have been using them for years and always been excellent.

Reliance did a heating maintenance checkup call today, again sent a text telling they were on the way and included a picture of who was coming. The technician, Tristan, always put on shoe protectors when coming in the house. He was respectful and worked very hard to make sure the system was working correctly. Provided pictures of what they found and didn't pressure me to purchase possibly things or services I didn't need. It is another good experience with Reliance.

Tristan was very friendly and did a great job on the maintenance of my unit. I appreciate him and all the people I have worked with at Reliance. They are a great company to work with.

Another stellar service!

Our technician Raul arrived on time, was very courteous and helpful. He answered whatever questions we had, serviced our HVAC unit efficiently and changed our filters. We thoroughly trust Reliance to service our system effectively.

Professional know how with integrity, that's what I value when it's time to have my HVAC system serviced. Rual was courteous and efficient in performing my HVAC maintenance and clearly explained what was needed. I have been a Reliant Heating and Air Conditioning customer for about 15 years. They have earned my respect and gratitude for their exceptional service.

Old School Professionalism is alive and well at Reliance.This was the case when I experienced Reliance as my choice for a new Trane unit... The same holds true with the experience with thier platinum service care....Piece of mind isn't easy to find these days... But with Reliance and thier team it is...Today Tristan came to the house and took the time to check then explain in detail the process to keep my AC unit in top running condition... I have to also mention last season, to start the summer, Raul had done the same thing, going above and beyond what was expected according to the maintenance plan...A step back in time ,when you actually get more than you paid for...See you folks next season !!!

Have been using Reliance for 25 years.

I can't express enough the gratitude I have for this company. I had an HVAC that was on it last leg and I had obtained other quotes from other companies. I chose them based on their professionalism, quick assessment and scheduling for replacement, thorough inspection to confirm size of unit needed, detailed notes of what was needed to complete install and to correct major issues from previous non experienced friends trying to help during time of need for the install techs, very communitive and extremely knowledgeable.When the techs arrived they were polite, friendly, and started to work right away and did not take any breaks until they were finished with my new HVAC install and all my areas were protected.The techs were amazing and just did an impeccable job. I was more than impressed of the level of quality of work they provided me and how my disaster was corrected.I don't do reviews or social media but due to the level of work they completed to correct my issues I had to and I would strongly recommend this company and will continue to use for future issues.Thanks to all the Reliance team for the above and beyond experience and service provided!!!Robin

Tristan was friendly and knowledgeable.

Reliance Heating and Air Conditioning has serviced my family honestly and expertly for many years. Their technicians are knowledgeable and trustworthy. Tristan, who came last week, answered all my questions patiently and fully.

He did amazing! Very nice and explained everything looked good. 👍🏼

Tristan is a very thorough technician and a great human being! Reliance is lucky to have him on the team. If I choose to go with the service plan it will be because of Tristan. Thank you!

Extremely pleased with both the serviceman, Raul and the prompt and courteous service provided.

Tristan was top notch! Obviously an expert in his craft, super professional, and great customer service! Highly recommend!

Tristan (Reliance Heating and AC) was by far one of the best professional young men I have ever met. He was smartly dressed, had excellent communication skills and clearly explained what needed to be done for my AC unit to be working efficiently. He also recommended a maintenance plan that made perfect sense. I was extremely impressed on all levels with Tristan. I highly recommend this company and this young man to anyone who is looking for these services.

Tristan is an amazing tech. He clearly communicated everything to me with no pressure to do costly repairs or changes. He’s a great guy and I’m very happy with Reliance.

We have had Reliance service for 10 years. They are always honest and great work done!

We were very happy with the overall estimate and installation of a new HVAC system for our home. They provided answers to all of our questions, and were able to schedule us the same week for the install. The installation went smoothly, and they were masked anytime they entered our home. The thermostat install was quick, and they demonstrated the various features of the unit.Update Oct 2024 - We had a repair request and they responded with a service call the same day since we were signed up on their maintenance plan. They came by quickly and were able to troubleshoot the problem. The parts were covered under warranty, but there was a warranty processing fee tacked on that seems like it should also be covered under a warranty repair.

Very professional- great service. Tristen came out to perform the one year complimentary check-up on our new hvac unit. He checked everything and made sure everything was in specs and even washed out the outside condenser unit. He answered all my questions. Excellent company to do business with!

Tristan came out and quickly determined the issue with one of my AC units. He explained the issue and fixed it without any issues.