Reviews
“" Johnny On the Spot"
This is why we have been associated with Reliance for the last 35 years , my ac and heat went out on Wed. 3/9 and we called it in and later that afternoon Reliance was at our front door. We were advise that a replacement was needed after 12 or so years ,so Daniel and crew came out and advised what a new replacement was needed and on Friday 3/11 the crew showed up and replaced the unit with no hassles or problems and were don't in no time.
Thank you Reliance your a life saver , don't know what I do with out you. Keep up the good work.”
“Enrique and Kevin did a great job replacing our old air conditioning system. They did a great job and were so quiet, we couldn't even tell they were here working. They were courteous and very professional, answering any questions we had. Enrique explained everything and answered any questions we had. They cleaned up any debris left from their work, leaving our home, inside and outside, as if they had not been here. When Daniel visited to make arrangements to set up the installation, he was also very courteous, professional. We definitely recommend them to anyone needing their services.”
“From the quick office response, call from Dan and prompt visit by Dan the experience was trouble free. The installation crew were very polite and professional, protected my floors, cleaned up and actually put things back that had to be moved!! Wonderful company and highly recommend them!!”
“Azel is a top notch service representative of Reliance. He is friendly, great listener, and explained clearly the work he did and will be doing in the future. Thank you for sending him to us for our services!”
“Fast, Friendly!
My house was @ 100° with 3 kids. Axel Got the call at the end of the day and still came right over.
Fixed the problem with in the hr.
I’m in the service industry I know good service when I see it.
Thank you!”
“My A/C stopped working late Sunday night. I called Reliance on Monday (Memorial Day no less) & leave a message for help. Five minutes later, I get a very welcome return call from Dalen, who comes outs within the hour & repairs the unit! Dalen, I cannot truly express how grateful I am for your dedication, honesty, integrity, work ethic & knowledge of the product/industry! You have a top notch company, started by your father, taken over and carried on by you! I've been utilizing Reliance Heating & Cooling for 15+ years and will certainly continue to do so moving forward! Thank you!”
“Enrique and Kevin showed up exactly when they said they would. They introduced themselves and were very friendly. They took the time needed to do the job correctly and professionally. They were very open to questions. I will definitely recommend Reliance to anyone I know that needs air and heating services.”
“Geoffrey and Azel arrived at the beginning of the time slot given to me. Geoffrey had serviced my unit one time prior. Both men were professional and pleasant, giving not only thorough service, but also a detailed explanation with data and photographs as to the work performed. I have been using Reliance Refrigeration for almost the entire 36 years that I have owned my home and would highly recommend them to anyone as a trusted company which operates with honesty and integrity.”
This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also provided skilled oversight of the job. Jose and Roberto tackled our 1st units. Enrique and Azel handled install of the 2nd and 3rd units. The installers worked hard all day long until the job was expertly completed. Impressive!!
Reliance Heating and AC staff clearly take pride in their work, are highly competent, and deliver outstanding customer service. We appreciated that each day, prior to arrival at our residence, notice was sent via text that the crew was on its way. Everyone wore “booties” when in our home. Since the work was done during a pandemic, everyone wore masks consistently.
We thank each individual that worked on our job! You all did outstanding work, demonstrated an impressive work ethic, and provided exceptional customer service. Your professionalism is top shelf.
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