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602-944-9585

Financing

Services
Products
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News

Trane Thermostats and Controls

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Thermostat Type

Smart (3)

ComfortLink™ II XL1050

ComfortLink™ II XL850

XL824

Reliance Heating and Air Conditioning

Google Rating

5.0

Based on 653 reviews

Reliance Heating and Air Conditioning

5.0

review us on See all reviews

Russ Matney

1734525480

Thorough efficient professional helpful and friendly with fair pricing. What more can you ask for?We do the twice a year maintenance check on heating and cooling. We recommend this company!

Bruce O

1734210010

Betsy Esquivel

1734198688

We had an awesome experience with Reliance Heating and Air Conditioning! We won their contest for the oldest A/C unit! They gave us a free unit and free install. They were all very nice and very professional from Daniel, Rachel, Mercedes, and Jose. We are so grateful for their kindness and generosity! They were so thorough explaining and making sure we were well taken care of.We will be recommending Reliance to everyone we know!!

John Brooks

1734113319

pboltonmd

1733876970

Easy appointments. Trustworthy (I dont have to be there to have them in my house), communicative through text/email and they do solid work.

Liz in AZ

1733523604

This was my first time with Reliance and I rate them five stars. Azel my technician was very informative and helpful. I will continue to use Reliance!

Brenda Sargent

1732548151

James Felty

1732426620

I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.

Geralyn McQuary

1732289708

Tristan was courteous, professional, and trustworthy. I appreciated his status updates when he was trouble shooting an issue.

Rich Bodenstedt

1732145804

We have been using Reliance for 2 years and continue to be impressed each time. Tristan is personable and knowledgeable. He made sure we understood everything explaining what should be done for the heat and what could what till the air conditioner was going to be used in the spring.

James Koltveit

1732051700

We have used Reliance for several years and found them to be honest, reliable, thorough and reasonably priced.

KarenP Jackson

1731960066

On-time, friendly, knowledgeable. Definitely recommend this company.

Denise Blake

1731869653

Lawrence Kasper

1731795821

Just completed my routine maintenance. Raul arrived on time as scheduled. He was courteous and professional. Highly recommend Reliance.

Vic Harrel

1731716547

Timothy Burch

1731699491

The was on time and did a good job

Craig Osten

1731371382

Very professional and courteous. Have been using them for years and always been excellent.

Lynn Shumaker

1731365266

Reliance did a heating maintenance checkup call today, again sent a text telling they were on the way and included a picture of who was coming. The technician, Tristan, always put on shoe protectors when coming in the house. He was respectful and worked very hard to make sure the system was working correctly. Provided pictures of what they found and didn't pressure me to purchase possibly things or services I didn't need. It is another good experience with Reliance.

Suzan Smelser

1731362479

Tristan was very friendly and did a great job on the maintenance of my unit. I appreciate him and all the people I have worked with at Reliance. They are a great company to work with.

Christie Markos

1731296734

Another stellar service!

Robert Froccaro

1731107329

Our technician Raul arrived on time, was very courteous and helpful. He answered whatever questions we had, serviced our HVAC unit efficiently and changed our filters. We thoroughly trust Reliance to service our system effectively.

Mark Heisey

1731095499

Professional know how with integrity, that's what I value when it's time to have my HVAC system serviced. Rual was courteous and efficient in performing my HVAC maintenance and clearly explained what was needed. I have been a Reliant Heating and Air Conditioning customer for about 15 years. They have earned my respect and gratitude for their exceptional service.

steven kohnert

1731031371

Old School Professionalism is alive and well at Reliance.This was the case when I experienced Reliance as my choice for a new Trane unit... The same holds true with the experience with thier platinum service care....Piece of mind isn't easy to find these days... But with Reliance and thier team it is...Today Tristan came to the house and took the time to check then explain in detail the process to keep my AC unit in top running condition... I have to also mention last season, to start the summer, Raul had done the same thing, going above and beyond what was expected according to the maintenance plan...A step back in time ,when you actually get more than you paid for...See you folks next season !!!

Renee Resch

1730989501

James Strickler

1730931091

Have been using Reliance for 25 years.

Shelbylynn Wolfe

1730880571

I can't express enough the gratitude I have for this company. I had an HVAC that was on it last leg and I had obtained other quotes from other companies. I chose them based on their professionalism, quick assessment and scheduling for replacement, thorough inspection to confirm size of unit needed, detailed notes of what was needed to complete install and to correct major issues from previous non experienced friends trying to help during time of need for the install techs, very communitive and extremely knowledgeable.When the techs arrived they were polite, friendly, and started to work right away and did not take any breaks until they were finished with my new HVAC install and all my areas were protected.The techs were amazing and just did an impeccable job. I was more than impressed of the level of quality of work they provided me and how my disaster was corrected.I don't do reviews or social media but due to the level of work they completed to correct my issues I had to and I would strongly recommend this company and will continue to use for future issues.Thanks to all the Reliance team for the above and beyond experience and service provided!!!Robin

Vivian Struebel

1730863998

Tristan was friendly and knowledgeable.

Barr Marilyn

1730787178

Reliance Heating and Air Conditioning has serviced my family honestly and expertly for many years. Their technicians are knowledgeable and trustworthy. Tristan, who came last week, answered all my questions patiently and fully.

Jon S

1730759619

He did amazing! Very nice and explained everything looked good. 👍🏼

D. Keith Hunter

1730757201

Bruce Novkov

1730565319

Tristan is a very thorough technician and a great human being! Reliance is lucky to have him on the team. If I choose to go with the service plan it will be because of Tristan. Thank you!

Robert Steinbrink

1730146331

Extremely pleased with both the serviceman, Raul and the prompt and courteous service provided.

phil otanicar

1729978590

Alex Kling

1729120500

Tristan was top notch! Obviously an expert in his craft, super professional, and great customer service! Highly recommend!

carolyn bitonti

1729036522

Tristan (Reliance Heating and AC) was by far one of the best professional young men I have ever met. He was smartly dressed, had excellent communication skills and clearly explained what needed to be done for my AC unit to be working efficiently. He also recommended a maintenance plan that made perfect sense. I was extremely impressed on all levels with Tristan. I highly recommend this company and this young man to anyone who is looking for these services.

Lynne Maher

1729036019

Tristan is an amazing tech. He clearly communicated everything to me with no pressure to do costly repairs or changes. He’s a great guy and I’m very happy with Reliance.

Karyn Abbott

1729036010

We have had Reliance service for 10 years. They are always honest and great work done!

Darryl K

1728963482

We were very happy with the overall estimate and installation of a new HVAC system for our home. They provided answers to all of our questions, and were able to schedule us the same week for the install. The installation went smoothly, and they were masked anytime they entered our home. The thermostat install was quick, and they demonstrated the various features of the unit.Update Oct 2024 - We had a repair request and they responded with a service call the same day since we were signed up on their maintenance plan. They came by quickly and were able to troubleshoot the problem. The parts were covered under warranty, but there was a warranty processing fee tacked on that seems like it should also be covered under a warranty repair.

Keith Warner

1728847015

Very professional- great service. Tristen came out to perform the one year complimentary check-up on our new hvac unit. He checked everything and made sure everything was in specs and even washed out the outside condenser unit. He answered all my questions. Excellent company to do business with!

Michelle Smith

1728604733

Tristan came out and quickly determined the issue with one of my AC units. He explained the issue and fixed it without any issues.

Katherine Stepanski

1728582134

Super response. Needed someone ASAP due to mistakes incurred from another AC/Heating Company. All was promptly corrected in a short time. Came out next day and earlier then time promised. Aaron was very professional and brought with him the technical skills needed for the job and answered endless questions asked. Very happy and will be calling Reliance for my future needs. Highly recommend.

Beverly Parker

1727392143

As always, and we have been using them for at least 30 years, Reliance Heating and Air Conditioning have been great and yes, reliable! Kevin and Eliseo were diligent, courteous and efficient as they worked all day to replace one of our units and compressor and then explain how the Trane app works. Everyone, (the office included...Mercedes, i believe,)who came to figure out the problem and find a solution were great...(Braydon and Daniel) Professional yet friendly and never in a hurry to move on to the next call. They also were quick in initially coming out for a semi-emergency service call. Thank you all!

Daniel Thomas

1727316447

I always get great quality of service and installation. Had them over 10 happy years! You can’t get a better company! Had a yearly service today and had a new young tech service my 2 units. Tristan was his name and very professional did excellent work Thank You Dan Thomas

Barbara Nuss

1727314829

Reliance has been our contractor of choice for 10 plus years. Not only do they provide us with quick response times they are very honest and reliable. They are always so professional taking pictures of issues and then pictures of the repair. They take the time to explain the issue and the remedy. We have referred them to our children and other friends. I would highly highly recommend them for your hvac needs.

Brian Hesketh

1727311486

I’ve been with Reliance for 20 years. Always a pleasant and professional experience with them. Highly recommended.

Justin Brandau

1727131879

We had a great experience with Reliance. Received a couple of quotes regarding quarterly maintenance of our AC unit at the office. Reliance was the only company to come out & look at our machine prior to supplying the quote. They provided the most detailed explanation of what they would be doing every quarter & when I had questions they were answered quickly & precisely. With the other quotes I still had questions even after trying to get more details about the service they would be providing. Thank you Dalen & team!

Mark

1726096791

Absolute professionals. Each employee, from the salesman to the technicians were professional, skilled, and courteous. They took pride in their work and were meticulous in installing our mini split unit. Cannot say enough good things about Daniel and Enrique and this small local business. We need more of them like this.

Frieda Vogel

1725982541

sharon jones

1725554318

My folks have had Reliance for years. They have very good customer service. My folks are gone and I live in the house and after 20 years just put in an uptodate unit in. From Daniel to the gentlemen that installed the unit, there was great customer service, the men knew their job and finished in a timely manner. Everyone in this office have been very helpful over the years,. Thank you for your service, Sharon Jones

Sandy Jones

1725552280

Great customer service from start to finish! The technician (Raul) was very efficient and friendly! Would definitely recommend them to everyone!

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CONTACT US

302 W. Lone Cactus Drive, Phoenix, AZ 85027

ROC 173907 (Commercial)
ROC 166909 (Residential)

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